Remote Customer service Jobs · Attention To Detail

• Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
• Obtain and process authorizations while maintaining patient confidentiality and documentation.
• Maximize patient retention through cross-selling and provide cross-functional support across business units.

CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.

• Verify data from source documents according to established procedures and rules.
• Correct errors, add or delete data as appropriate and assemble files in prescribed sequence.
• Complete timesheets weekly and follow standard procedures as outlined by ISO requirements.

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics. They are a large organization committed to equal opportunity employment and fostering a diverse and inclusive workplace.

• Handle customer inquiries professionally and efficiently.
• Accurately capture and update customer information.
• Transfer calls to appropriate departments as needed.

This company is a partner organization that provides customer service outsourcing. It focuses on professional communication and customer satisfaction.